WLC

Advanced Certificate II

In this programme you will be given an insight into the business functions of Sales, Human Resource, Costing, Budgeting, Research & Analytics. At this level you will receive training in the following modules:

Sales

You will understand Sales which is a primary activity in any business organization. You will learn basic Sales processes and how to apply them in business situations. Sales processes include sales preparation, lead management as well as effective selling techniques.

Research & Analytics

In this module you will acquire abilities to capture data relevant for making business decisions and learn to implement suitable research techniques. You will be introduced to the various research methodologies, statistical concepts and quantitative techniques. You will also be introduced to the various qualitative methods such as interviewing techniques, sampling and tools like ethnography, online interviews, observation etc.

HR & Talent Management

As a business professional you need to have an understanding of human capital as an important resource. In this module you will learn the fundamentals of HR and the processes involved in planning and performance management. You will also learn various types of organisation structure, the importance of training and development and the role of an HR Manager in an organisation.

Costing, MIS & Budgetary Control

During this module you will learn the differences between financial and cost accounting, costing methods and techniques and their application. You will be introduced to various cost concepts and classifications and preparation of cost sheets. The module will also include analysis, distribution, control and treatment of overheads.

Cutting Edge Level II

At this level you will develop time management skills along with ability to manage other resources. This module will focus on personal effectiveness, conflict management and negotiation skills. You will also learn the importance of Integrity as a key to success.